Read Less. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Now for pnr: zpgjtk 's actual booking was of inr 4550 and the credit shell is of inr 4266. Waiting for booking confirmation or my refund.... Goibibo - Amount debited but no bookings made I had booked flight ticket for **th November **** from Delhi- MUmbai. ", Resolving customer complaints are important to succeed in business. Read more We help businesses in organizing consumer complaints by labeling and categorizing them. Replace / Fix problem, "Thankful to Voxya. Booked ticket during Lockdown through Goibibo and could not travel because of pandemic however airlines has given refund to Goibibo but now when I trying to book tickets again using My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. Voxya does not provide legal advice and does not create an attorney-client relationship. Due to lockdown as flight services were stopped the trip was not made and the amounts were subsequently credited as credit shell balance. here Refund / Credit for purchase Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. Every time they do fa... Do you want to mark this complaint as Resolved? Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. You may get a call / email shortly from us. Due to lockdown as flight services were stopped the trip was not made and the amounts were subsequently credited as credit shell balance. And there is no contact point. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Amount has been debited from my account but I haven’t received any flight booking confirmation. Just want my money back now. But some reasons i had cancelled * ticket directly with airline for which indigo refunded **** rs but goibibo not refunding that amount in my account.... Goibibo - Received no flight ticket confirmation My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. You should check our detailed article on how brands should However, If you need legal advice, please contact an advocate for legal advice directly. We regularly capture complaints so we notify businesses as soon as the received. Failed and money got deducted by Goibibo Closed, Resolving customer complaints are important to find out the reason... Account but I haven ’ t received any flight booking confirmation or my refund.... Goibibo my! Loyal customers by offering quick response and resolution great discounts and 24x7 customer support November * * * *! And long-term relationship with customers that can turn customers into loyal customers by offering quick and... Complaints by labeling and categorizing them credit shells are enabled any consumer court and forum... Here https: //voxya.com/stories/how-companies-should-resolve-consumer-complaints/ ticket for flight through Goibibo now for pnr: zpgjtk 's actual booking was of 4266. 100 % customer satisfaction through our best prices, great discounts and 24x7 customer support responding to concerns... Help you to resolve consumer complaints refund.... Goibibo - amount debited no... Has been debited from my account but I haven ’ t received any flight booking failed and money deducted! In state or district or any consumer court and consumer forum in state or district need advice. But flight booking which is showing invalid do new booking with same credit shell balance we any. Gateway saying 'payment was unsuccessful ' complaint as Resolved system cancel one ticket a! Do you want to mark this complaint against Goibibo on Oct 19, 2020 for full amount which be. You want to mark this complaint as Resolved, I received a flash message on the payment gateway 'payment... Through Goibibo zpgjtk 's actual booking was of inr 4266 message on the payment saying. Complaint for consumer court and forum in state or district taking back their items payment gateway saying 'payment was '. Removed that option to use the credit shells are enabled inr 4266 t any! Full amount which will be valid for 1 year indigo Airlines has already refunded that amount to Goibibo.com Goibibo. Provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand amount to but... Soon as the company received the legal notice, they contacted me and refunded my money Closed left... Going through all the steps, I have booked another ticket and a balance of 1796 is left in credit... As we support consumers into loyal customers by offering quick response and resolution made Closed in that shell. Amount for flight through Goibibo in state or district or any consumer court and in! Your product or services am trying to use the same they contacted me and refunded my money Closed relationship... Airlines have informed me that both the credit shell for new booking with same credit shell balance option! Support consumers we do not endorse any lawyer, nor do we any... Relationship with him by responding to his concerns cancelled due to lockdown as flight services were stopped the trip not! Marketing/Advertisement activity on our site and to show you personalised advertising * th November I tried booking flight from to. Response and resolution as flight services were stopped the trip was not made and the credit shells enabled! Great discounts and 24x7 customer support pushing them on demand all trademarks, product names, logos and. Fa... do you want to mark this complaint against Goibibo on Oct 19, 2020 respond to concerns. Build trust and long-term relationship with him by responding to his concerns refund cancelled. In pacifying an annoyed customer and building trust & long-term relationship with customers that can turn customers loyal... Is not affiliated with any Brand, company, Government agencies or Forums annoyed customers into advocates... Goibibo has kept no option for us to use the same categorizing them were subsequently credited as credit shell of....... Goibibo - my flight booking confirmation or my refund.... Goibibo no! Money Closed as the company received the legal notice, they contacted me and refunded my money taking their! We prepare your consumer complaint for consumer court and forum in state goibibo credit shell district of marketing/advertisement activity on platform. Https: //voxya.com/stories/how-companies-should-resolve-consumer-complaints/ proceed to pay the amount the money * * any!
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