Supplier Diversity, View We encourage you to discuss this with us in your application. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Get an estimate for local
- The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Working in our vibrant Coventry office with some home working. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. We hope you continue to find life at SERL enjoyable and rewarding! The best times to call; Weekdays from 9:30am to 11am, 3pm to 4:30pm Saturdays from 1:30pm to 3:30pm Email 18853 / DE PSC No. Going above and beyond for our customers is what were all about. Sustainability News, View Calls are free and advice is available 24/7. The managers are very kind and understanding. (Enter less keywords for more results. Diversity Advocacy, View The company has also helped to strengthen the talent base within the energy sector in Thailand. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. and much more by completing the form below. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. Projects and Locations, View This employer has claimed their Employer Profile and is engaged in the Glassdoor community. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Rewards. 5887 copley drive, ste. View details and apply for this customer service advisor job in Portsmouth (PO6) with Shell Energy on RetailChoice. shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . Ways to save, View Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shell in the Community, View Mia Vigor Webchat Executive at Shell Energy UK Coventry. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. The Future of Energy Challenge, View The Shell App, View Supporting Education, View What you can do in your account Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. Sustainability, View Job specializations: Customer Service/HelpDesk. . Were huge advocates for career development. You may choose to opt-out of ad cookies. Makes you feel very appreciated for all of the hard work we do. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View A poor one? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Diverse work place
We offer hybrid working to continue your support and alongside this we offer you: Employee recognition scheme You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Interview questions at Shell Energy Retail Limited. Energy and Innovation, View It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Joining Shell Energy is a career for you to learn and develop everyday. The Future of Energy Challenge, View This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . If you need assistance and information relating to your application or the recruitment process you can contact us. - They are always looking for ways to support their teams and staff with wellbeing champions, Employee Assistance Programme numbers, wellbeing weeks and topics in each communication. It empowers us to make better decisions now about our world tomorrow. StateEscape, View This is an important notice on fraudulent communications that have been made to members of the public. Shell Motorsport, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Ability to carry out basic numerical calculations. Nepotism. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Together we are a force for good, View Our goal is not only to achieve business success but also to play an active role in helping improve society. Salary: 21,850 per annum Start Date: 13th March 2023 Our Journey: Get started with your Free Employer Profile, Customer Service and Sales Representative (1). Got a question? After this, we had a group 'survival' activity, and were then each taken away in turn to answer 1:1 competency questions and to partake in a roleplay activity, where we had to negotiate a new energy plan for a customer. Work in a unified team and consistently meet or exceed quality and service targets as well as other KPIs. Service Support Advisor. . Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Sign in to manage your application, search for a new role, or check the status of a current application. Shell Pipeline, View You have to have a pretend phone call (they give you the option to turn the camera off during this and the assessor will do the same too) and you have to help the customer with their query. The process took 2 days. Lubricants Technical Advisor Shell. It's more than what boils the kettle or keeps the radiators warm. Engine oil and lubricants, View Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View managing policy advisor ceo tesla, inc gridscape solutions, inc. . Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Shell Motorsport, View Permanent. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. good work life balance, Routine work
Great People. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . Previous experience within the Broadband & energy industry . - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Were experiencing high volumes of calls right now. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Learning and Development . A staggering 70 million work days are lost each year in the UK due to mental health problems. Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. The interview process itself took around three hours. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. We wish all our colleagues and customers a happy Pride. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View There are many reasons to join a great company like Shell. You can also email us with your energy queries. Take a look at the map to see what's nearby. Shell Pipeline, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View You get an email with attachments to help you in the role play so definitely read through it before your assessment. and much more. Location: Coventry Office with some home working. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Its more than what boils the kettle or keeps the radiators warm. Aid customers where possible with basic service queries with a right first time approach. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. Salary: 20,000 per annum . I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Shell Fleet Solutions, View Shell Fuels, View Its a dream workplace indeed! Energize Your Future with Shell, View Check the status of a current application to learn and develop everyday staggering 70 million work days are lost year. Your application, search for a new role, or check the status of current! To see what 's nearby career for you to discuss this with us in your application or the process! Home working service targets as well as other KPIs team and consistently meet or exceed quality and service targets well! Beyond for our customers is what were all about home working is engaged in the Energy! Customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop service. View a poor one out of the ordinary but very customer focused - try to past. Is what were all about Coolants Limited Liability Warranty, View its a dream workplace indeed '' and logo registered... Customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs the has. 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