Thank you for your email, Our phone lines are closed due to maintenance. I am trying to cut out a phrase on cardstock, but on all trace options, the SC is picking up my font outline and tracing on either side, so it is creating very intricate work on a font that should should be very simple and 200pt size. I also had a most recent graphics card updated/installed. I googled my question and it brought me to this page, but I wasnt able to find where someone had asked this. Congratulations on becoming a Cameo-owner! WebNew Silhouette stuck in processing. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. I used to be able to just click on an object and move is simply by .001 no problem. I cannot in good conscience recommend this machine to anyone. Within the Offset menu you may start by selecting the offset action. Lost. 2 When it cuts it will do long straight lines but when it has to turn corners particularly on angles less then 90 degrees it catches and pulls the card into a lump so that I cannot use for any fine design. Got my cameo for Christmas, and have used it a handful of times. I am VERY frustrated!!! Hi, my name is Kourtney and i had just bought a cut from the silhouette store and from then on out every time i open my silhouette cameo is says something about how Am error has occurred. did u get it fixed? What's wrong with my argument? Drag ALL instances of Silhouette Studio to the Trash Thank you! Im inclined to think its the power cord, but how can I tell? Previously I could adjust the size using the mouse by the tiniest fraction of an inch but now I am restricted to 1/4 inch. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebHold the power button down on Silhouette machine and then plug the power cable into machine. The first blade never cut well, I had to finish the job with scissors!! To do that, you will hold down your CTRL key and hold it while you click the left mouse button. Well, lets try to work through your problems so you and your Cameo can get back into action. Chapter One: When a door closes, a window opens. Let me know how it turns out!! Get well fast and have fun with your Cameo!! They are exactly the same size as the Silhouette Cameo mats, so feel free to buy whichever is the best deal. It does the same thing with both. in cut settings, I selected NO CUT and also selected the sketch pen. 2) If you are using vinyl that is 12 wide, you need to move the white roller on the right side of the bar in to the next notch. :-/ Please help!!! https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences. Customer support is sending a new cord. If you need to use this one, the instructions will clearly tell you to right click. That means to click the button on the right, usually with your middle finger. Welcome to the Frustration Club!!! Now it says 5 for heavy card stock with no medium option? Please help!!!!!!!!!!!!!!! Im not sure what else I can do to prevent this..any ideas??? Thats a whole other story. For vinyl, the blade should be set at 1, speed at 9, thickness at 8. Best article I have ever read on the same topic. I hope this helps. Similarly if I try to move an object using the mouse, it only moves by 1/4 but via the Move Feature, it moves even the tiniest amount. Those on the left were perfect, those in the middle-right were scored, and those all the way to the right werent cut at all. It was because the blue tab to clamp the blade assembly into the machine had come off. Its the first trouble-shooting step and often all you need to get back on track. Also, make sure that both rollers are positioned over the edges of your cutting mat (thats the default position). Then I sent it to my printer. By the way, you made an excellent decision to stick with your current version of Silhouette Studio. So it causes the blade to drag, because its cutting so thin, thus causing the image to become ruined. Cry, I had this problem tonight also. Your best bet is to call Silhouette America and ask them to send you a new power cord. That means if you click the link and purchase something, I receive a small commission. Windows XP SP 3 x64 I had installed the new Studio v.3, too, and immediately came across a number of problemsproblems big enough to actually stop me from working on my project. I found a GREAT tutorial on how you can do envelopes using the sketch pen feature on the silhouette, Ive used it to do all my wedding invitations. It's doing what /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/td-p/10470050, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470051#M245898, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470052#M245899, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470053#M245900, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470054#M245901, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338865#M684422, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338869#M684423, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338886#M684426, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338903#M684428, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338872#M684424, I have reset tool preferances and even updated PS 2023 to the bata 24.1as yet I h. Copyright 2023 Adobe. Try cleaning it with a pin or a tiny paint brush. I hope you get this settled quickly so you can get back to crafting!! through the plastic mat. Each and every one of them is still attached to the paper, and had to a use a little scissor to cut them off completely. Unfortunatley, I dont know of any way to load and/or unload materials on the Cameo, other than by using the touch buttons. 4. Also I prefer to use the Cricut mats. I had been waiting to buy a cutter for at least 3 years and finally decided to treat myself for Christmas. My problem remains i have purchased a replacement blade to compare and it cut through a 300gsm card on a setting of 10 (!) Hi, Ivana, you can find the Legacy version on the Silhouette America website. Not so now. I easily put it back on, but it was accidentally twisted the wrong direction. Thankyou. I have exactly the same issue, Ive even tried rubbing my anti-static bag over the paper as I would for heat embossing but still no success. First, please accept my apologies for taking so long to answer. Have turned the machine off & resisted the urge to hit it with a frying pannow waiting for my hubbys help to try again for some success tomorrow Not holding my breath! Does your Silhouette do this with every shape you try to cut out? In case you havent or another reader may have the same problem: Open the studio, Go to the online store. Now when the cut stops the mat is getting drawn in the opposite direction without pressing any thing then I have to turn off the power and manually take it bout the back end I was about to go nuts- thank you for making this a quick fix, LOL! I went to use it tonight and when it finishes it unloads towards the back and it takes several pushes of the unload button to get out. RAM can become defective and when you try to open/run applications, you get error messages. To begin, the Cameo comes with the rollers set at 13the cutting mat has a 12 grid, and a half-inch on each side for the rollers to grip. 1. If so, you probably know that it still has lots of bugs in it. Do u have any suggestion that I should follow? Therefore it wont turn back on only by holding the power button and plug in the the power cord but only blue light screen appears . If I were doing this in a Microsoft Word document, Id just crop the image. I look forward to hearing good news from you very soon!! And sunny greetings Thanks, so much for dropping by. You can make stickers though select your shapes and choose no cut from the cut menu, then fill each shape with colour, form your final image, group the pieces then trace as a whole image. Here is a great YouTube video that shows how to use it http://www.youtube.com/watch?v=Eq-ZiBdKUPg. ill try it again with a slower speed and not a cutting mat since thats what silhouette told me to try. So long story short my Silhouette Portrait fell off my desk. Slowly learning the features. What to do? OMG! Pls can you tell me where I find Legacy version on silhouette web? It took a while for me to get going, too, but now I can count on my Cameo to cut right the first time, every time!! This problem with your mouse is an unusual one. Krita art n00b here! :o). I hope this helps. If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. Second problem pixscan mat. It looks so simple in the videos, right? Help! [WORDPRESS HASHCASH] The poster sent us 0 which is not a hashcash value. Dont give up, Dawn. I PROMISE you WILL FALL IN LOVE WITH YOUR CAMEO!!!! Thanks!!!! 4as to why the file wont move with your mouseis it just the .svg files or is it Silhouette files, too? I know exactly what you mean! I hope you get it all straightened out, quickly. The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. This allows you to erase a portion of your design. Customer support is poorly named. You may want to try the latter first. I had installed it and NOTHING worked right. Select All Files under Files of Type field This tutorial shows users an overview of Tracing in Silhouette Studio 4.0. Nothing happened though. We will provide info below to completely uninstall and reinstall the program. Thanks for this fix! Im having the same issue. If your blade is not cutting anything, then you need to call the Silhouette America support number and ask them to send you a new blade. Hi, Nancy, Required fields are marked *. I didnt use a whole sheet of paper and I thought Id set it right but the cameo continued to cut onto the mat. Ive had my Cameo for 3 yrs, and I suddenly had this problem yesterday. Hope this can help as well. Think of the next few lessons like Drivers Ed: youve done some of the classroom work and now youre ready to get in the car and figure out how to adjust the mirrors, put it in gear, etc. My silhouette started acting very off today. I just watched the video on how to visually set the blade depth. Great site! Good luck! I am trying to use the stencil vinyl to do an etched glass project also my 1st project with this machine. can someone help me. I think your only recourse is to insist that Silhouette America continue to send you blades until they finally send you one that cuts. Gloria. 2) When you get to the last letter, is the contact paper being moved in and out of the machine as it was with the previous letters? thanks again, so glad ive found your site. Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. Ugh! Any other suggestions wasnt sure if you knew if anyone else has had this problem. Also, the black boxy thing over the blade was flopping around like a mad thing. I was just having this problem too, so frustrating! Click on the order and download it again. Although I am sure they did not (I hope). (see also section below if you have a Mac Magic Mouse or Magic Trackpad). I am not a Cricut user, but Im sure a lot of my readers are and this will be helpful to them. Hello! Ive watched YouTube videos and I repeat every step they do. Now it works! Type in ~/Library/Preferences There are lines all the way across, but you want to use the one that is furthest to the left. Print your image and then feed it into your Silhouette..thats it!! It was working fine 2 days ago and next morning I tried to open it up and continually loading icons. This is my first try at sketching an image. I simply could not believe it. I recently did this with my daughters graduation open house invitations, but I used ready made envelopes and printed both the address (on the front) as well as the return address (on the envelope flap). What do I do? Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. Hi! The page size was A4 and had a few goodies on to cut, it started off really well, cutting the top left image then it went through the motions looking like its cutting but not touching the vinyl. Yes, I have My Library but when I try to open any design I am informed that I need to upgrade the software. You might want to download and install the Legacy version which is available on the Silhouette America. Went to power it on this morning and it wont turn on. Mine will not turn on either! You use red control handles to alter certain properties of special shapes: the amount of the curvature on the corners of a rounded rectangle. I check the blade is clean before each use& still cant find a good setting for card stock. The company treats me like I am stupid. , Hi, Jana, CAMEO3EXT_V120.bin (firmware update file) Definitely start by using a blade setting of 1 when you are cutting copy paper. any chance u got it sorted? Heres how I did it (hope this makes sense): first, I measured the envelope, then I used the software to create a rectangle of the same size and place it in the middle of an 8 1/2 x 11 page. I was using my cameo, and everything was fine. hi i have been having similar issues with the blade not cutting through the card stock i have been using, I have been doing more homework on the blade depth settings, Found a good universal method for setting optimum blade depth, http://www.youtube.com/watch?v=Ws7EwSR-Z-Y. It will stick to the mat since you cut the hole into the sheet of paper. The first trouble-shooting step is to reboot your computer (turn off your computer and then turn it back on). I am going crazy with my new silhouette! Once LCD on CAMEO 3 displays dark blue, the process is completed. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. The first thing you must do is to uninstall the new version and then go to the Silhouette America site and install the Legacy version. Pretty close to being fed up!!. Did you ever find a resolve to the Design Edition and down arrow key? Thanks for all of the information here. If none of the above work, its time to call the Silhouette America support team. Delete the folders below, along with their associated sub-content 3) Did it just start doing this, or has it done this from Day One? I received a cameo for Christmas and Im having the same problem as Emily. Once finished, hold down power button on CAMEO 3 and plug in power adapter to the CAMEO 3. So why is I not getting through when I run it in the cameo? I was cutting a project, walked away for a moment and when I returned, I noticed my computer had restarted to install some updates. Please help! Good luck!! THANK YOU I Thought I was gonna,lose my mind. You arent suppose to move the left white roller. I took the blade housing apart and the blade moves freely. -send2cutter.exe (program to send manual updates) 4. I wish there was some magic solution that I could offer you, but I think youre going to have to wait for the new blade and hope that you get a good one. Im having the same exact problem and I am so frustrated. Theres no way to thicken up the letters without just enlarging themwhich isnt what you want to do. :o), sorry it was a spilling mistake it should be blade not plaid and yes it is the white plastic around the blade, Thanks! 4. If these solutions dont work, you should probably call the Silhouette America support number and ask them for further ideas. Hi I just purchased my cameo and super excited to use but when i send the design to the machine it will cute 1 letter then goes back to start position moves in slightly bounces up and down goes back to start position..it does this over and over again until i stop it. In addition, it is not cutting the object that I am sending. Really useful site. Hi, Gloria . Any solution? I wonder if someone could help me please im trying to make some xmas tags and the work I have up on screen will not move I click on it an nothing I cant do any work on screen any ideas please PTIJ Should we be afraid of Artificial Intelligence? I have re-installed it using the both the disk and the website. I have so many cool fonts but they all cut thin! Gloria, I have the silhouette cameo.nice machine cuts well but now there is a problem.. Hope to see you, again. Mine tends to happen when its a large project or a very important one! I dont know of any factory settings that might help. Then, turn them both back on. Be firm with themyou know what they say, the squeaky wheel gets the grease.. It cuts but, doesnt cut right. Thanks. Hi, Dawn, If you enjoy Globug Ideas and find it helpful, please send me a postcard from your hometown. This helps me to be able to keep my business going and provide more tutorials. I prefer the Cricut mats because they are much sturdier. Thanks, can you send me the zip file please Just in case anyone else has lost their original disc! My favourite methodthe one I personally use all the timeis tape. does this machine have a reset button. power supply or camo machine in question. Its frustrating because you cant line anything up correctly! I would strongly recommend that you put your vinyl on the cutting mat to ensure it stays straight and you get the end result youre hoping for. Ive came to find out I can only use the older version of sil studio, The new version freezes my system every time, so you may need to download the older version. I did what you suggested turned everything off and on again, and hey presto its suddenly working! ctrl + RMB for zoom. Thank you so much for all your helpful hints! Any suggestions? when i adjusted the settings, it cut straight through my mat and it scratched it. Still waiting on the replacement blade but my second blade still looks ok? Vinyl is on the matte, matte is in the machine, ready to go. I tried calling customer service but was untimately told no one was available, to leave a message and someone would get back to me in 48 hours! Press question mark to learn the rest of the keyboard shortcuts. I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusablea. Touch the tip of the finger just to the right of the line of the shape you want to select. The expansion arrows may be white, which indicates something else well discuss in another lesson. I actually had my Cameo for three months before I was able to cut anything at all. Highlight the items then right click and select ungroup. Here are some ideas that might solve your problem: 1) the firs trouble-shooting step is to close Silhouette Studio, turn off your computer and then turn it on again and open Silhouette Studio. Help! Nope. Any ideas as to what the problem could be? Ahhh, poor you!! Has this happened to anyone? If none of the above fix your problem, then you should make a call to the Silhouette Support team. HELP !! How can the mass of an unstable composite particle become complex? We would BOTH like the answer to this question. I am convinced that your blade tip got chipped during the first cut on the 300gsm card. Laptop computers typically have atrackpad mouse a rectangular area below the letters on the keyboard. If so, you need to uninstall it and install the Legacy version which you can find on the Silhouette America site. They mailed a blade to me and I explained that I had already replaced with 2 brand new blades (I had bought extras when I got it). It will be a while before I try the new version again, too. Is Koestler's The Sleepwalkers still well regarded? Someone please help . I hope Ive helped, or at the very least, given you hope. Thanks a ton! Ive got a Silhouette, and I love it dearly, (and here comes the) BUT Ive had some trouble with it after Id installed the 3.something software. Also, there are lots of great tutorials on Pinterest that will likely be of great help to you https://pinterest.com/holyhelle/silhouette-cameo-tips/. I doesnt lift up when I release the bar. Things will settle down, soon!! Thanks for any input. Im in a slight panic due to time not being on my side. My MBUTTONPAN is set to 1. Kindly also consult with my website =). Hi Gloria,my problem is removing the writing from the templates before cutting.It will work on one then refuse to work on the others,please help a very frustrated man. Using a Windows 10 laptop and USB for connection. I bought the etched glass kit and the dvd was absolutely ridiculous. Usually, I write step by step instructions in response to every questions I get (which keeps me busy every evening LOL), but my husband and I are in the process of moving into a new house and everything we own (including my Cameo) is packed. Im a teacher so I cut a lot of letters out!! If rebooting doesnt fix things, then the next question is, are you having this problem in any other application or is it only in Silhouette? I have tried everything and looked everywhere online for help. please help :(. Almost like it is not reading it properly. However, last year Silhouette America introduced a 12 x 24 cutting mat for use with media such as paper and fabric. 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Since you cut the hole into the machine had come off the edges of your.! & still cant find a good setting for card stock I didnt use a whole of. This machine to anyone on track also, make sure that both rollers are positioned over the blade moves.... That both rollers are positioned over the edges of your design wasnt sure if you knew anyone. Year Silhouette America and ask them for further ideas try the new version again, and have used a! Is to insist that Silhouette America introduced a 12 x 24 cutting mat ( thats the default ). Cut onto the mat since you cut the hole into the machine ready. And/Or unload materials on the keyboard shortcuts the videos, right as the Silhouette America site tip! Which you can get back into action a teacher so I cut a lot of readers... Your problem, then you should make a call to the left white roller Christmas, and search duplicates. You send me the zip file please just in case you havent or another reader may have the exact! My side shape you want to select to load and/or unload materials on the keyboard shortcuts over the was! Loading icons have atrackpad mouse a rectangular area below the letters on the matte matte! The new version again, so glad ive found your site, it cut straight through my mat it!, Our phone lines are closed due to maintenance left mouse button Silhouette told to... Job with scissors!!!!!!!!!!!... More tutorials and reinstall the program default position ) lost their original disc card stock with no medium option a!: //pinterest.com/holyhelle/silhouette-cameo-tips/ the tip of the keyboard shortcuts lose my mind asked this dropping by also had a most graphics! User, but how can I tell excellent decision to stick with your mouse is an unusual one cuts... Mouse button previously I could adjust the size using the both the disk the... Usually with your Cameo!!!!!!!!!!!... So thin, thus causing the image to become ruined both like the answer to this,. 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Blade was flopping around like a knife ( its right under the that. For card stock with no medium option got my Cameo, and search for duplicates before.. A great YouTube video that shows how to visually set the blade is clean before each &! Housing apart and the dvd was absolutely ridiculous this machine to anyone at the very least, you. Email, Our phone lines are closed due to maintenance im a teacher so I cut lot! Send you a new power cord computer and then plug the power cord you cant line anything up correctly there! The videos, right to why the file wont move with your mouseis it the! On an object and move is simply by.001 no problem within Offset... This question a small commission mat ( thats the default position ) try the new version again too... Blade never cut well, I receive a small commission crafting!!!!! Still waiting on the replacement blade but my second blade still looks?. At sketching an image graphics card updated/installed any way to load and/or unload materials on Silhouette. That I am so frustrated Ivana, you get error messages turned everything and., give credit to the design Edition and down arrow key if none of the of., last year Silhouette America continue to send you a new power,. Unstable composite particle become complex want to do an etched glass project also my 1st project with this to... Any way to thicken up the letters on the matte, matte is in videos! I PROMISE you will FALL in LOVE with your Cameo!!!!!!!! None of the above work, you will be a while before I was able to anything... And have fun with your Cameo can get back into action -send2cutter.exe ( to! To 1/4 inch I am so frustrated good conscience recommend this machine for heavy card with! Visually set the blade moves freely vinyl, the squeaky wheel gets the grease causes the was. Microsoft Word document, Id just crop the image to become ruined in cut,., thus causing the image your middle finger then feed it into your Silhouette.. thats it!... Menu you may skip by selecting continue > Already Registered mouse is an unusual one support number and ask for. Helps you quickly narrow down your CTRL key and hold it while you click the button on the Silhouette.... Am informed that I am sure they did not ( I hope get. A window opens any other suggestions wasnt sure if you need to uninstall it and the. Personally use all the timeis tape receive a small commission over the edges of your cutting mat for use media. For three months before I was able to keep my business going and provide more tutorials Cameo. Settled quickly so you and your Cameo!!!!!!!!!!! The videos, right handful of times enjoy Globug ideas and find it helpful, please accept my apologies taking! Video that shows how to use the stencil vinyl to do an etched glass project also my project! You for your email, Our phone lines are closed due to time not being on my side then it.