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What does workplace conflict cost your business?

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£28.5 billion.

That is the total overall cost of workplace conflict to employers each year, as estimated by a new report from ACAS.

The report highlights the fact that business leaders cannot completely remove conflict from the workplace, but using practical steps, can ensure that it is effectively managed and resolved.

Additionally, it is worth noting that the report is based on findings from before the COVID-19 pandemic, which means the statistics are likely underestimating the impact of today’s climate causing further workplace conflict.

So, we know that the cost of conflict to employers is huge, but how much does it cost your business each year?

The report estimates that, on average, conflict costs £1,000 for every employee in the UK each year. However, it costs £3,000 annually for everyone involved in conflict. Evidently, it is massively beneficial for organisations to understand how to properly deal with conflict at work.

"it costs £3,000 annually for everyone involved in conflict"


E-Learning is a great way to protect your business and teach you and your employees on workplace conflict. Some relevant online courses include:

Conflict Resolution Training

​Equality, Diversity & Inclusion Training

Bullying & Harassment Training for Managers

Mental Health Awareness Training for Managers

HR Compliance & Wellbeing Essentials Training



Some businesses we have worked with